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Seidor
hero solucion outsourcing gestion infraestructuras

IT OUTSOURCING

IT Managed Services

We offer a complete range of ITSM/AMS solutions and services based on modern IT systems' design, transition, implementation, and operation in a production environment.

IT OUTSOURCING

IT Managed Services

We offer a complete range of ITSM/AMS solutions and services based on modern IT systems' design, transition, implementation, and operation in a production environment.

270+

Specialists

800+

Asset contracts

400+

Certifications in data center environments

We deploy monitoring solutions that can detect and prevent any problems affecting systems by acting immediately in the event of an incident.

24x7 Monitoring
Monitorización 24x7
Service Manager

Expert support. Each user has an associated Service Manager responsible for monitoring the service and ensuring the correct operation of your systems.

Service Manager

We cover the maintenance of computer systems, ensuring 24x7 availability and a single point of contact.

24x7 operation and administration services
Servicios de operación y administración 24x7

Capabilities

apoyo

Technical team

More than 100 technicians specialised in the different leading technologies in the market.

conectividad

CAS 24x7

Single point of contact 24x7 for intake and resolution of incidents with international coverage.

people

Methodologies

Highly qualified technical team certified in ITIL and TOGAF methodologies.

insignia

ISO certifications

The certificates behind our integrated management systems guarantee that, when all our projects are implemented, they comply with international standards in quality management.

Benefits

Continuidad de negocio y evolución

Business continuity and evolution

We maintain, increase, and improve the continuity of your business's productive infrastructure. We advise on new technologies and evolving IT platforms.

Resolución de incidencias

Incident resolution

We help resolve any incidents and reduce their impact with SLAs agreements under contract.

Calidad y disponibilidad

Quality and availability

We maximize the quality and availability of the service and the knowledge management of the technicians who provide it in your business.

Gastos predecibles

Predictable expenses

We provide a managed service contract model tailored to each project's needs, which allows us to become familiar with the administration of the systems in advance.