Give the guests the control to maximize their hotel experience
One of the issues with running a large hotel is supplying the right number of staff members to make sure all guests are always provided an extraordinary experience. Reduce touch points and give everything guests need at their fingertips, from bookings and reporting technical issues to creating requests and more with Hub OS Guest in Touch Solution.
Hotel guests have control through the app to communicate with staff members, and they have their own customized user experience to make each guest feel valued. Every task that goes through the hotel app is in real-time, so the hotel staff receives updates whenever a guest issue arises. This allows the staff to respond and do whatever possible to fix the issue and create a better experience for the guest.
Benefits of using Hub OS Guest in Touch Solution for your Hotel Operations
With Hub OS Guest in Touch Solution, guests are able to enhance their hotel experience through contactless communication with the hotel staff.
Here's why smart hotels choose Hub OS Guest in Touch Solution:
Easy booking: Guests can book their preferred time slot at their own convenience
Quick reporting: Incident reports can be sent in a contactless and efficient manner the moment an issue arises
Requests: Set Do Not Disturb, ask for the room to be cleaned, towels replacement, more amenities or other requests directly from the mobile.
Innovation: Customized user experience that allows each customer to feel valued
Adopting the right hotel guest in touch solution is vital for your hotel’s success. What if there was a way for guests to communicate safely and quickly with the hotel staff? Hub OS Guest in Touch, as part of the whole Hub OS platform solution, will help you improve your guest communication before and during your guest’s stay.