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If you can’t find what you’re looking for in our FAQ section below, please contact us.
Q. What processes does the Seidor WMS@Cloud support?
A. The application supports the standard ByD processes that include the following:
- Inbound logistics
- Outbound logistic
- Internal movements
- Ad-hoc Operations
- Physical Inventory
- Production Operations.
Q. What type of SAP ByD license is required to operate the Seidor WMS@Cloud?
A. Minimum Self-service licenses with access to SCM Execution WoC are required.
Q. Is it the mobile application compatible with IOS?
A. No, the app is not available for IOS. Only available for Android devices (6.0 version or, more recent).
Q. Is the mobile application available in other languages?
A. Yes, the following languages are available:
Q. Does the mobile application work without internet connectivity?
A. Yes, the application has an offline mode.
Q. We're already using standard labels generated from SAP Business ByDesign. Is Seidor’s WMS addon able to retrieve the data from the label or does the barcode need to include each data separately (e.g. Product ID / identified stock ID / logistics area …)?
A. Seidor WMS@Cloud for SAP Business ByDesign is capable of reading and retrieving Product, Quantity and ID Stock when reading SAP ByD Uniform Content Labels. It is also capable of reading Serial Numbers from ByD Serialized Labels. Logistics Area is read separately.
Q. Can you also retrieve data from barcodes that are not coming from standard labels generated by SAP ByD?
A. Yes. As long as the external barcode is stored in the GTIN field, our app is capable of reading and decoding product barcodes even if they are not generated in SAP ByD. Examples of the barcode formats supported are: UPC-A, EAN-13, EAN-8.
Q. Is it possible to enter hours on the production Make task from your app? If not, is it on your roadmap?
A. Currently, only Backflush confirmations are possible in the mobile app (User confirms output and material inputs/activities are automatically calculated back in ByD). Explicit confirmations are part of the roadmap for the second half of 2021. We can accelerate roadmap upon customer shared investment.
Q. How often are updates made, and how are they done?
A. At least Quarterly.
Q. Can your solution decode 2 dimensional barcodes (QR codes)?
A. This is currently not supported but part of our future product roadmap.
Q. What would be the minimum requirements of the device to support your app?
Android OS (6.0 version or newer), Dual Core 1.7 GHz processor, WiFi, Standard model: 1GB RAM/4 GB Flash pSLC, 500 MB of Internal Storage, Built-in camera or laser reader. This is an example of an equipment that supports our solution.